Contact and support
Support is handled through tickets; the first reply arrives within 24 hours.
- Sign in and open a ticket
Are you a DOTO user?
Sign in and open a ticket. Your transactions are shown alongside the ticket automatically.
- Account recovery
No access to your account?
If you lost your email or 2FA, request account recovery.
- FAQ
Before opening a ticket
Most questions about deposits, wrong networks and withdrawals are answered in the FAQ.
Support never asks for your codes
No one from DOTO asks for your email code, 2FA code or wallet key. DOTO has not published an official social channel yet; do not accept messages claiming to be from DOTO elsewhere and contact support only through tickets on this website.
Partnerships and press
The partnerships email address will be announced soon.
This address is not for account support.